Term of Use

These terms and conditions govern the use of www.fedwood.com.au and the purchase of any products from it.

We at Fedwood respect your privacy and are committed to protecting your personal information at all times. Our data storage is designed to protect your personal details to ensure they transfer safely to us.

Unless you sign up for our newsletter or purchase our products, you can visit our website without having to reveal any personal information.

Fedwood only collects personal information that is necessary for our business to function and for us to be able to provide you with the best customer service possible. The information we collect and hold may include:

your name, address and contact details in order for us to provide you the products and/or services you have requested, information derived from communications between yourself and Fedwood. We will under no circumstances use your personal information for any other purpose than listed below without asking your permission first, or unless authorised and required to do so by law. Furthermore, we will not intentionally pass any information that you have provided to any third party. Generally we will use your personal information for the following purposes:

- to provide you with the products and/or services you have requested from us
- to establish and maintain your relationship as a customer
- to answer your enquiries
- for administration purposes and managing the products and/or services you have requested from us
- for direct marketing by email or post in case of special promotions or new product launches that we think would interest you.

We take responsibility of the personal information we collect and save this information in a secure server and customer files, and update it when necessary. Although we take every measure possible, should we believe there has been a security breach we will notify you immediately. We promise to do everything that is in our power to protect your personal information. However, we will not be held responsible for unauthorised access to your personal information over the internet or use of that information.

By visiting our website you are accepting our terms and conditions and will give us your permission to collect, use and store your personal details as we have outlined above. Please note, from time to time it may be necessary for us to review and revise our Terms and Privacy Policy. We encourage you to review our Terms and Privacy Policy whenever you visit our website in order for you to remain informed of any changes to it.

If you have any questions or comments in regards to our Terms or Privacy Policy or you need to update your personal details, please do not hesitate to contact us via email on: [email protected]